Privacy Policy
Root Culture LLC
Effective Date: July 28, 2026
1. Information We Collect
Root Culture LLC collects the following personal information when you submit a form or opt in to receive communications from us:
- Full name
- Email address
- Phone number
- Any additional contact details you voluntarily provide
2. How We Use Your Information
The information you provide is used solely for the following purposes:
- Sending appointment confirmations and scheduling reminders
- SMS follow-up messages related to your inquiries or services
- Customer care communications
- Updates regarding landscaping quotes, projects, and services offered by Root Culture LLC
We do not use your information for unsolicited promotional purposes unrelated to Root Culture LLC services.
3. SMS Consent and Opt-In
By checking an opt-in box on our form, you agree to receive SMS text messages from Root Culture LLC. These messages may include appointment reminders, scheduling and quote information, service updates, and general customer care communications.
Consent to receive SMS messages is never required as a condition of purchase or service. You may choose not to opt in and still receive our services. Message frequency may vary based on your interactions with Root Culture LLC.
4. How to Opt Out
You may opt out of receiving SMS messages from Root Culture LLC at any time by replying STOP to any text message you receive from us. You will receive a one-time confirmation message and no further messages will be sent. To request assistance, reply HELP to any message or contact us directly using the information in the Contact section below.
5. Message and Data Rates
Standard message and data rates may apply to all SMS messages sent and received. These charges are determined by your mobile carrier. Root Culture LLC is not responsible for any charges incurred. Mobile carriers are not liable for delayed or undelivered messages.
6. No Third-Party Sharing of SMS Data
Root Culture LLC does not sell, rent, share, or disclose your phone number or SMS opt-in information to any third parties, affiliates, or partners for marketing or promotional purposes. SMS opt-in consent and the associated data are collected solely for use by Root Culture LLC and are never transferred to outside organizations. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
7. Data Security and Retention
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Your data is retained only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law. When your information is no longer needed it is securely deleted or anonymized.
8. Cookie and Tracking Information
This website may use basic cookies strictly for functionality and session purposes, such as remembering your preferences during your visit and ensuring the site operates properly. We do not use tracking cookies, advertising cookies, or third-party cookies of any kind. Any data collected through cookies stays with Root Culture LLC and is never sold, shared, or transferred to outside parties. You may disable cookies through your browser settings at any time, though doing so may affect certain functionality on the site.
9. Contact Information
If you have any questions about this Privacy Policy or wish to request removal of your information, please contact us:
Root Culture LLC
Walker, LA 70785
Phone: 225-800-9500
Contact: Bailey Deliberto, Owner/CEO
This privacy policy applies to information collected through SMS opt-in forms and related communications operated by Root Culture LLC. We reserve the right to update this policy at any time. Changes will be reflected with an updated effective date.